Shipping Policy

Effective Date: 24th October,2025
Last Updated: 24th October,2025

USA Graphix takes pride in delivering your custom-designed products safely, quickly, and reliably. This Shipping Policy explains how we handle the processing, delivery, and tracking of your orders placed through our website.

  1. Order Processing

All orders are processed once payment is confirmed and design customization details are finalized.
Please allow 2 to 4 business days for standard processing before shipment. Orders with complex or bulk customizations may require additional time.

You will receive a confirmation email once your order has been placed, and another notification when your order has shipped.

  1. Shipping Options and Delivery Times

We currently ship orders within the United States. Delivery times may vary depending on your location, selected shipping method, and order size.

Estimated Delivery Times:

  • Standard Shipping: 5 to 8 business days
  • Expedited Shipping: 2 to 4 business days
  • Bulk or Custom Orders: 7 to 14 business days

Delivery estimates begin after your order has been processed and shipped. Please note that weekends and public holidays are not counted as business days.

  1. Shipping Rates

Shipping costs are calculated at checkout based on the total weight, size, and destination of your order.

We offer free standard shipping on all orders of 50 dollars or more within the United States.

If your order total is below 50 dollars, standard shipping charges will apply and will be displayed at checkout before you complete your purchase.

  1. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress on the carrier’s website.

If you do not receive a tracking update within the expected timeframe, please contact our support team for assistance.

  1. Address Accuracy

Please make sure that your shipping address is entered correctly at the time of checkout.
We are not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.

If you notice an error in your address after placing the order, contact us immediately. Changes may not be possible once the order has entered the shipping process.

  1. Shipping Delays

While we strive to meet all delivery timelines, unexpected delays may occur due to factors beyond our control, such as:

  • Weather conditions
  • Carrier delays
  • Incorrect address details
  • Supply chain interruptions

In such cases, we will do our best to keep you informed and help resolve the issue promptly.

  1. Lost or Damaged Packages

If your package is lost or arrives damaged, please notify us within 7 business days of the delivery date (or expected delivery date).

We may request photos of the damaged item or packaging to process your claim efficiently.

After verification, we will arrange a replacement or issue a refund in accordance with our Return and Refund Policy.

  1. International Shipping

At this time, USA Graphix ships only within the United States. We are working toward expanding our services to international customers in the future.

  1. Contact Us

If you have questions or concerns about your shipment, please reach out to our customer support team. We are happy to assist you with order updates, tracking inquiries, or delivery issues.

USA Graphix
Email: info@usagraphix.com
Phone: 681-292-2122